• End of Life Care Team
End of Life Care Team

End of Life Care Team

End of life care helps all those with advanced, progressive, incurable illness to live as well as possible until they die. It enables the supportive and palliative care needs of both patient and family to be identified and met throughout the last phase of life and into bereavement.


Our End of Life Care Team was established to ensure that systems and processes are in place as identified within the National End of Life Care Strategy (DH, 2008) and the current 'Ambitions for Palliative and End of Life Care' (NPEoLCP 2016) to promote the delivery of high quality end of life care, irrespective of the patient’s diagnosis and place of care.


What does the End of Life Care Team do?


We work with health and social care professionals to:

  • Equip staff with the knowledge of the North West End of Life Care model and skills required to identify patients who are in the last 12 months of life
  • Equip staff with knowledge of the North West End of Life Care good practice guide and skills to apply this in support of the care of patients and their families in the last 12 months of life 
  • Provide training which helps staff develop sensitive communication skills which supports holistic assessment and opportunities for discussion of patients preference for care at the end of life
  • Ensure that carers are provided with necessary support, offering sensitive exploration of needs and completion of carer assessment with signposting to additional support
  • Educate health and social care professionals so that they are confident in providing high quality end of life care which embraces the 5 priorities of care for the dying person
  • Evaluate and measure the quality of end of life care
  • Facilitate an integrated approach to end of life care
  • Promote the sharing of good practice
  • Coordinate the interchange of information to linked services via an end of life supprotive care register which will feature all patients who are identified as being in the last 12 months of life

Please note: Our staff do not have direct contact with patients



If you're a Wirral health or social care professional and would like some support, training or guidance around end of life care then please contact the End of Life Care team on 0151 514 2331. 


Six Steps to Success - end of life training programme


The Six Steps to Success Programme has been developed in the North West of England by the Cheshire & Merseyside Clinical Network and the Greater Manchester, Lancs & South Cumbria Clinical Network with support from the National End of Life Care Programme. 


The programme aims to enhance end of life care through facilitating organisational change and supporting staff to develop their roles around end of life care.  The programme is based on the six steps described in the Route to Success; a guide to improving end of life care provided by a care home that encompasses the philosophy of palliative care.


At the core of Six Steps Programme is the nomination of a representative from the care home.  Having a Care Home Representative for end of life care will ensure each care home has a champion who has access to current national and local information.  They will be supported to develop their knowledge and skills and encouraged to empower staff within their organisation to deliver end of life care.

End of life care tools

 One Chance to Get it Right


The National Alliance has produced its report in response to the phasing out of the Liverpool Care Pathway. The report called One Chance to Get it Right identifies five Priorities for care of the Dying Person.


The five Priorities for care of the Dying Person are incorporated into individualised care plans for patients. By using the PACA (Patient and Carer Assessment) document it incorporates elements of the five Priorities for care of the Dying Person.


The full report is available here.


Advance Care Planning


Caring for people at the end of their lives is an important role for many health and social care professionals. One of the aspects of this role is to discuss with individuals their preferences regarding the type of care they would wish to receive and where they wish to be cared for in case they lose capacity or are unable to express a preference in the future. These discussions clearly need to be handled with skill and sensitivity. The outcomes of such discussions may then need to be documented, regularly reviewed and communicated to other relevant people, subject to the individual’s agreement. This is the process of Advance Care Planning (ACP). (Advance Care Planning; A Guide for Health and Social Care Staff. National End of Life Care Programme 2008)


Preferred Priorities for Care (PPC)


PPC is an advance care planning tool which aims to provide the patient, in conjunction with their family and carers, the opportunity to consider and articulate their wishes, preferences and their priorities for their care as they approach the end of their life. The process is essential to promote open discussion between health and social care workers, the patient and their family as to whether their wishes are achievable. The process facilitates proactive planning, to achieve agreed realistic goals, taking into consideration the resources available. For use in all settings.



Bereavement care and support needs to be readily available and offered to all carers, family members and close friends. During the first few days after death, the carer may need specific support. This is particularly important for children facing and then coping with the death of someone important in their lives. (End of Life Care Strategy 2008)



Wirral End of Life Care Charter 

 It is kind, humane and professional to reassure patients at the end of life stage, and their families and carers that they can expect to receive the highest standards of care from the health and social care providers – and also the other professional groups who serve people at this time.


There has been so much controversy in the past about end of life care.  Wirral is seeking to put that firmly in the past, and, instead, look to a set of expectations that, although they cannot lessen grief, can help to give peace of mind about the quality of care available at this difficult stage.


The Charter, with its 12 points, taken directly from 'One change to get it right' was designed by Wirral’s health and social care professionals.  It is supported by Wirral End of Life and Palliative Care Partnership Group, Cheshire & Merseyside Palliative and End of Life Care Clinical Network Steering Group.


It is important that everyone involved with end of life care knows of the standards contained within the Charter, and commits to endeavouring to achieve them, so that Wirral residents have the peace of mind that they can rely on good, respectful and dignified end of life care.


Download a copy of the Wirral End of Life Care Charter here 


Why the end of life care charter is important


Useful Websites


This end of life care Wirral website is designed to be a comprehensive reference for end of life care available on Wirral for both the general public and professionals.


The Wirral find me help website is a directory of services for people in the last years of life, their families, carers and friends. 

Contact Us



End of Life Care Team
St Catherine's Health Centre
Wing 2, Floor 3

Derby Road

CH42 0LQ


Tel: 0151 514 2331
Fax: 0151 514 2332

Last Updated: Monday, 27 March 2017 10:38

Search the site


There are no testimonials for this service.

Can you provide us with a testimonial?

nhs choices             Wirral Community NHS Trust is a UNICEF UK Baby Friendly accredited organisation                                      

Wirral Community NHS Trust is a UNICEF UK Baby Friendly accredited organisation.•

RSSFlickrFlickrTwitterYouTubeInstagram Linked In

Wirral Community NHS Trust is not responsible for the content of external sites.